Please read these terms carefully before using dws99 services. By creating an account, you agree to be bound by these terms and conditions.
Last Updated: January 2026You must be at least 21 years old and legally able to participate in online gaming under Indonesian law.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
Fraudulent activity, bonus abuse, or any form of cheating will result in immediate account suspension and forfeiture of funds.
You must provide valid identification documents (KTP) for account verification before processing withdrawals.
Online gaming involves financial risk. Never wager more than you can afford to lose. Play responsibly.
dws99 reserves the right to modify these terms at any time. Continued use constitutes acceptance of updated terms.
For the purposes of these Terms & Conditions, the following definitions shall apply:
By accessing dws99, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations governing online gaming in your jurisdiction.
If you do not agree with any part of these terms, you must immediately cease using dws99 Services and refrain from creating an account. Continued use of our platform following any modifications to these terms constitutes acceptance of those changes.
These terms constitute a legally binding agreement between you and dws99. We reserve the right to update, modify, or revise these terms at any time without prior notice. The "Last Updated" date at the top of this page indicates when the most recent changes were made. It is your responsibility to review these terms periodically.
To register an account and use dws99 Services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. dws99 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts belonging to individuals under 21 will be immediately suspended and all funds forfeited.
You must have the legal capacity to enter into a binding contract under the laws of Indonesia and your jurisdiction of residence. You must not be legally prohibited from participating in online gaming activities.
Our Services are primarily intended for residents of Indonesia. Users from jurisdictions where online gaming is prohibited or restricted may not access dws99. It is your responsibility to ensure that your use of our Services complies with local laws.
Each User is permitted to maintain only one account with dws99. Multiple accounts registered by the same individual, household, IP address, device, or payment method are strictly prohibited. Discovery of duplicate accounts will result in closure of all accounts and forfeiture of balances and bonuses.
All Users must complete KYC verification by submitting a valid Indonesian national identity card (KTP) before processing their first withdrawal. Failure to provide valid identification will result in withdrawal suspension. Submission of false or fraudulent documents will result in permanent account closure and reporting to relevant authorities.
Registration on dws99 requires you to provide accurate, complete, and current information including your full legal name, date of birth, email address, phone number, and residential address.
You are solely responsible for ensuring that all registration information is accurate and up-to-date. Providing false, misleading, or fraudulent information is a material breach of these terms and will result in immediate account suspension. You must notify us immediately of any changes to your personal information.
Upon registration, you will create a username and password. You are responsible for maintaining the confidentiality of these credentials and for all activities that occur under your account. You must not share your login details with any third party. dws99 will never ask for your password via email, phone, or any other medium.
To comply with anti-money laundering (AML) regulations and responsible gaming requirements, all Users must complete identity verification. This process involves submitting:
Your account will have limited functionality until KYC verification is completed. Withdrawals cannot be processed until your identity is verified. The verification process typically takes 24-48 hours. Documents submitted must be genuine; submission of altered, falsified, or third-party documents will result in permanent account closure.
If you become aware of any unauthorized use of your account or any security breach, you must immediately notify dws99 customer support via live chat or email. We are not liable for any loss or damage arising from unauthorized access to your account if you have failed to maintain adequate security.
dws99 supports deposits and withdrawals via the following Indonesian financial institutions:
All deposits must originate from a financial account registered in your own name. Third-party deposits are strictly prohibited and will be returned minus processing fees.
Deposits are typically credited to your dws99 account instantly upon confirmation from your financial institution. Minimum deposit amounts vary by payment method, generally starting at Rp 50,000. Maximum deposit limits are determined by your account status and VIP level. All deposits are non-refundable once credited to your account and used for gaming.
Withdrawal requests are processed Monday through Sunday during business hours (08:00-24:00 WIB — Western Indonesia Time). Processing time is typically under 5 minutes during business hours, though external bank processing may add additional time. Minimum withdrawal amount is Rp 100,000. There is no maximum withdrawal limit per transaction, but daily withdrawal limits apply based on account verification status and VIP tier.
Before requesting your first withdrawal, you must:
All transactions on dws99 are conducted in Indonesian Rupiah (IDR / Rp). Exchange rates for international transactions, if any, are determined by your financial institution.
To comply with anti-money laundering regulations, dws99 reserves the right to request additional documentation for withdrawals exceeding Rp 10,000,000 or for accounts showing unusual transaction patterns. Withdrawal requests may be delayed pending investigation if fraudulent activity is suspected. We will never charge fees for standard withdrawals, but your financial institution may impose their own processing charges.
dws99 offers various promotional bonuses including welcome bonuses, deposit bonuses, cashback offers, reload bonuses, referral rewards, and VIP tier incentives. Unless otherwise stated, bonuses are available only to verified Users who have completed KYC requirements and are at least 21 years of age.
All bonuses are subject to wagering (rollover) requirements before any winnings can be withdrawn. Typical wagering requirements range from 15x to 30x the bonus amount, though specific promotions may have different terms. For example, a Rp 500,000 bonus with 30x wagering requires you to place Rp 15,000,000 in total bets before withdrawal eligibility.
Not all games contribute equally to wagering requirements:
While a bonus is active, maximum bet limits apply (typically Rp 50,000 per bet or spin). Exceeding the maximum bet will void the bonus and any associated winnings. Bonuses cannot be withdrawn directly; only winnings from bonus wagering can be withdrawn after requirements are met. Bonuses expire after the stated validity period (typically 7-30 days depending on the promotion).
dws99 actively monitors for bonus abuse including but not limited to: creating multiple accounts to claim bonuses repeatedly, using VPNs or proxies to circumvent restrictions, colluding with other players, betting on opposite outcomes to guarantee profit, or any other form of unfair advantage. Bonus abuse will result in immediate forfeiture of bonuses, winnings, and account closure.
Each promotion may have specific terms and conditions that supplement these general terms. You are responsible for reading and understanding the specific terms of each bonus you claim. dws99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
The following activities are strictly prohibited on dws99 and will result in immediate account suspension, forfeiture of funds, and potential legal action:
dws99 maintains a zero-tolerance policy toward fraud, bonus abuse, and unfair play. Violations will result in immediate account termination, forfeiture of all funds (including deposited amounts if fraud is detected), and potential reporting to law enforcement authorities. We employ sophisticated fraud detection systems and regularly audit account activity to protect the integrity of our platform and our community of legitimate players.
dws99 strives to provide uninterrupted service, but we cannot guarantee that our platform will be available at all times. We are not liable for service interruptions caused by maintenance, technical issues, server failures, internet connectivity problems, or circumstances beyond our reasonable control including natural disasters, acts of terrorism, or government actions.
All game outcomes are determined by certified Random Number Generator (RNG) systems audited by independent third-party organizations. dws99 does not control, influence, or manipulate game outcomes. We are not liable for losses incurred through normal gameplay. All bets are final once confirmed.
In the event of obvious technical errors, malfunctions, or incorrect odds display, dws99 reserves the right to void affected bets and refund stakes. We will make reasonable efforts to identify and correct errors promptly.
Our platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and others. While we carefully select our partners, we are not liable for defects, errors, or issues originating from third-party software or services.
Online gaming inherently involves the risk of financial loss. dws99 is not responsible for losses incurred through legitimate gameplay. You acknowledge that gambling outcomes are determined by chance and you may lose money. Never wager more than you can afford to lose.
To the fullest extent permitted by law, dws99's total liability to you for any claims arising from your use of our Services shall not exceed the amount of deposits you have made to your account in the preceding 90 days.
dws99 reserves the right to suspend or terminate your account immediately without prior notice if:
As part of our commitment to responsible gaming, Users may request voluntary self-exclusion for periods ranging from 7 days to permanent closure. To initiate self-exclusion, contact customer support via email or live chat. During the self-exclusion period, you will not be able to access your account, and we will reject any attempts to create new accounts. Self-exclusion is permanent for the chosen period and cannot be reversed.
You may close your account at any time by contacting customer support. Before closure is finalized, you must withdraw all remaining funds and forfeit any active bonuses. Once closed, your account cannot be reopened.
Upon termination for breach of terms, all bonuses, winnings from bonuses, and pending withdrawals will be forfeited. Deposited funds may be returned at dws99's discretion, minus any processing fees and documented losses caused by your breach. We reserve the right to retain funds if fraud or money laundering is suspected and to cooperate with law enforcement investigations.
These Terms & Conditions shall be governed by and construed in accordance with international online gaming regulations and the laws applicable to dws99's operating jurisdiction. Where conflicts exist between international regulations and Indonesian law, the more restrictive provisions shall apply to protect Users.
In the event of any dispute, claim, or controversy arising from your use of dws99 Services, you agree to first attempt resolution through our customer support channels. Contact us via live chat, email ([email protected]), or WhatsApp with a detailed explanation of your concern.
If you are dissatisfied with our initial response, you may escalate your complaint by:
If disputes cannot be resolved through our customer service channels, both parties agree to submit to binding arbitration in accordance with international arbitration procedures. Arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in class-action lawsuits against dws99.
For questions regarding these Terms & Conditions or any aspect of dws99 Services, please contact us through the following channels:
Our customer support team speaks both English and Bahasa Indonesia fluently and is trained to assist with account issues, deposits and withdrawals, bonus terms, technical problems, KYC verification, and responsible gaming concerns.
For partnership opportunities, media inquiries, or business-related questions, please email [email protected] with a detailed description of your inquiry.
These Terms & Conditions were last updated in January 2026 and supersede all previous versions. dws99 reserves the right to update, modify, or replace any part of these terms at any time. Material changes will be communicated via email or website announcement. Your continued use of our Services following such notification constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.
Our support team is available 24/7 to help clarify any aspect of these Terms & Conditions
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